Privacy policy

This Privacy Policy describes how Gifts4everyoccasion (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
Contact
If you have any questions about this Privacy Policy, want more information, or would like to make a complaint, please contact us:
📧 Email: Order.gifts4everyoccasion@gmail.com
📍 Address: 81 Van Wyk Street, Westring, Port Elizabeth (Gqeberha), Eastern Cape, 6000, South Africa
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information
Purpose of collection:
To load the Site accurately and perform analytics to improve our website and services.
Source of collection:
Collected automatically using cookies, log files, and similar technologies.
Personal Information collected:
Web browser version
IP address
Time zone
Cookie information
Pages or products viewed
Search terms and interactions
Order Information
Purpose of collection:
To process and fulfill your order, handle payments, arrange delivery, and communicate with you.
Personal Information collected:
Name
Billing address
Shipping address
Email address
Phone number
Disclosure:
Shared with Shopify, payment providers, and courier services to complete your order.
Customer Support Information
Purpose of collection:
To provide customer support and respond to your inquiries.
Source of collection:
Collected directly from you when you contact us (e.g., via WhatsApp or email).
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children.
Sharing Personal Information
We share your Personal Information with trusted service providers to operate our business, including:
Shopify (store platform)
Payment providers
Courier and delivery services
We may also share information if required by law or to protect our rights.
Behavioural Advertising
We may use your Personal Information to provide you with relevant advertisements and marketing.
We use tools such as:
Google Analytics
Shopify marketing tools
You can opt out of targeted advertising here:
https://www.google.com/settings/ads
https://www.facebook.com/settings/?tab=ads
Using Personal Information
We use your Personal Information to:
Process and deliver orders
Communicate with you
Improve our website and services
Send updates or promotions (if you opt in)
Retention
We retain your Personal Information for our records unless you request that we delete this information.
Cookies
We use cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.
Do Not Track
We do not change our data collection practices in response to “Do Not Track” browser signals.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Complaints
If you are not satisfied with our response to a complaint, you can contact the Information Regulator (South Africa):
https://www.justice.gov.za/inforeg/